Business Terms

1. Eligibility

You must be at least 18, be the owner or an authorized representative, have authority to bind the business, and comply with applicable law. Information you provide must be accurate and complete.

2. Listing Accuracy

Keep the business name, address, category, hours, photos, pricing, availability, staff, credentials, and services truthful and current. Misleading, fraudulent, copied, or duplicate listings may be removed.

3. Review and Approval

Listings are reviewed before publication. CulturaConnect may approve, reject, request changes to, suspend, or remove a listing that violates these terms, presents a safety risk, or lacks reliable information. Timing varies and submission does not guarantee approval. Approval is not an endorsement or verification.

4. Bookings and Appointments

Keep availability current, distinguish requests from confirmed bookings, and honor confirmed bookings or promptly communicate changes. Clearly disclose cancellation, refund, deposit, no-show, and late-arrival terms. Repeated cancellations, misleading availability, or failure to respond may lead to restrictions.

5. Content Ownership and License

You retain ownership of uploaded content. You grant CulturaConnect a non-exclusive, royalty-free, worldwide license to host, store, format, resize, reproduce, and display it on CulturaConnect and public listing previews, and to permit service providers to do the same, solely to operate, secure, share, and improve the Platform. You confirm you have all necessary rights.

6. Prohibited Listings and Conduct

Illegal products or services, adult content, hate or discriminatory content, impersonation, spam, fake engagement, deceptive claims, infringement, and unlawful conduct are prohibited. Violations may cause immediate removal or termination.

7. Payments, Fees and Pricing

Listing is currently free. CulturaConnect does not process customer payments or hold funds. You are responsible for communicating prices, deposits, taxes, cancellation terms, refunds, and accepted payment methods. Any future paid CulturaConnect feature will disclose its price and billing terms before purchase and require consent as required by law.

8. Reviews and Ratings

Unless expressly labeled otherwise, reviews are not guaranteed to come from verified purchases or completed bookings. You may invite honest reviews but may not create fake reviews, condition incentives on positive ratings, manipulate ratings, retaliate, or review competitors deceptively.

9. Data and Analytics

Listing analytics may include approximate views, saves, enquiries, calls, and booking activity. These metrics may be linked to your listing and Business Account. CulturaConnect does not sell them. See the Privacy Policy for details.

10. Customer Data

Use customer contact, booking, message, and preference information only to respond to the interaction, fulfill the service, provide support, prevent fraud, or comply with law. Do not sell it, add customers to unrelated marketing without permission, or disclose it except to staff who need it or as law requires.

11. Staff, Credentials and Regulated Services

You are responsible for staff access and actions and for all licenses, permits, insurance, training, background checks, and credentials required for your services. Do not claim CulturaConnect verified a credential unless the listing expressly says so. Regulated services remain solely your responsibility.

12. AI-Assisted Content

Review AI-generated descriptions or captions before publication. You are responsible for their accuracy, legality, originality, and compliance with advertising and professional rules. Do not submit customer personal information, confidential information, passwords, or financial details to AI features.

13. Suspension and Termination

CulturaConnect may restrict, suspend, or terminate business features for violations, complaints, fraud, safety risks, or harm to the community. You may appeal by contacting support within 30 days.

14. Indemnification

To the extent permitted by law, you agree to defend and indemnify CulturaConnect from third-party claims and reasonable expenses arising from your business features, listings, services, customer interactions, unlawful conduct, or breach of these Terms.

15. Changes

We may update these Business Terms and will notify you of material changes through the app or email. We may require affirmative acceptance before continued access to business-owner features.

Questions: [email protected]
CulturaConnect LLC, Texas, United States.